WEBVTT

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Hello, 1, 2, 3, 4, 5.

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Nice to meet you.

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I was looking for a finance company that

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actually wanted to help customers.

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I didn't want to just sell stuff and

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the mission at TaxFix really spoke to me.

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I want to help people everywhere around the

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world and I think taxes is one of

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those types of problems, just huge.

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We feel their pains and I feel that

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the impact that we can have by helping

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them is massive.

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I wanted to be a part of a

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big story.

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I think leadership at Taxfix feels really different

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actually.

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You can just be yourself.

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We don't expect you to change but we

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do expect you to have our values and

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beliefs in common.

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So that really means that you're in an

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environment where you can show up as your

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true self, you can really lead in different

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ways but all be pushing towards the same

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goal.

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This idea of being authentic, showing up as

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your full self is a very unique experience

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at Taxfix.

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It feels like an environment where lots of

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different types of people can be very successful.

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I bring my whole self to work and

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I really encourage all of my other team

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members to do the same.

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I don't mind conflict.

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I know what I want and as a

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result what situation should I be put in

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that that's actually going to help customers the

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most and going to help the business the

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most.

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I get very excited very quickly about change

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and new opportunities.

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I'm trying to leverage it as a strength.

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I like to be humble yet direct.

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You need to connect at a human level.

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You know I'm a mom and I have

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two kids and for me it's very important

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to create for my team also the safe

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space so that they feel like a family.

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I work best with the intersection of people

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who like to dream big, work hard and

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have fun along the way.

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There's a lot of people in this organization

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that actually want the high sense of urgency

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to get things done.

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If you have this culture where people do

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talk about the good and the bad and

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they give direct feedback, constructive feedback with the

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purpose and with the intent to make others

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better then that will drive results.

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Know what you're getting into.

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You'll probably have to give up doing some

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of the things you love to enable you

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to manage other people.

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Networking.

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Ensure that you build very strong relationships, trust

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relationships with your peers, with your stakeholders.

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Spend time with them.

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Connecting everyone with the impacts that we are

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having by sharing examples and success stories of

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how we made their lives easier really helps

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people connect with this mission.

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Telling people the goal is one thing, but

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understanding the why behind the goal is so

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motivating.

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And remember this is a marathon, it's not

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a sprint.

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It's something that we need to be happy

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doing on a daily basis.

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I think that's the key, to engage people

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and keep the ambition and the vision clear.

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We're working on a problem that's actually worth

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solving and that it makes a difference.

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Thanks a lot.

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Thank you.

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Blended.

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Thank you very much.

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No worries.
